Privacy Policy

Effective Date: 01 January 2025
Last Updated: 01 April 2025

Total Quality Disability Care (“TQDC,” “we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our Taxi Booking Service (TQDC Safe Ride) on https://totalqualitydisabilitycare.com.au.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

When you use our taxi booking service, we may collect:

• Your Full Name
• Email Address
• Contact Number
• Pickup and Drop-off Locations
• Payment Information (processed securely via third-party payment providers)

1.2 Technical and Usage Data

When you access our website, we may automatically collect:

• Your IP Address
• Device and Browser Type
• Cookies and Tracking Data

1.3 Location Data

With your permission, we may collect your real-time location to facilitate bookings.

2. How We Use Your Information

We use the collected data to:

• Provide and manage taxi booking services.
• Process payments securely.
• Send booking confirmations and service updates.
• Improve our website and services.
• Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

• Drivers to complete your ride request.
• Payment Providers to process secure transactions.
• Legal Authorities when required by law.

4. Data Security

We take strict security measures to protect your personal data. However, while we strive for maximum security, we cannot guarantee absolute protection due to the nature of the internet.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of your data.

To exercise these rights, please contact us at [Your Contact Email].

6. Cookies and Tracking

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party services. We are not responsible for their privacy policies.

8. Updates to This Privacy Policy

We may update this policy occasionally. Any changes will be posted on our website.

9. Contact Us

For questions regarding this Privacy Policy, reach out to us at:

📧 Email: info@totalqualitydisabilitycare.com.au
📞 Phone: 0478 665 283